Question 1

How quickly does my membership start?

Accepted Answer

Your membership is active immediately after signing up. We'll schedule your first inspection within 7 business days, and you can start using your member discounts right away.

Question 2

Can I cancel my membership?

Accepted Answer

All memberships have a 12-month initial commitment. After the first year, you can cancel anytime with 30 days' notice.

Question 3

What does the electrical safety inspection cover?

Accepted Answer

Our inspections cover your main electrical panel, circuit breakers, outlets, switches, GFCI/AFCI protection, grounding, visible wiring, and smoke detector connections.

Question 4

What's the difference between the three plans?

Accepted Answer

Starter ($125/yr then $10/mo): priority scheduling, no dispatch fees, annual inspections, 5% off. Home ($295/yr then $24/mo): adds 10% off, free service call, extended workmanship warranty. VIP ($495/yr): adds video support and 3 service passes — without the plan you'd pay $2,130+ for the same services.

Question 5

What is the $400 Annual Member Upgrade Credit?

Accepted Answer

After 12 consecutive months of active membership, members earn a $400 credit toward approved electrical upgrades. Must be used within 12 months of being earned.

Question 6

What does the Extended Workmanship Warranty cover?

Accepted Answer

Covers defects in workmanship on all work completed by Richie Electric, valid while your membership plan remains active. Does not cover normal wear and tear, customer-caused damage, or work by other electricians.

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